At Johriji by Bisanlal Sitaram & Sons, we strive to provide a seamless and reliable shopping experience. Our shipping process ensures that your order reaches you in a timely and secure manner. Please read the following policy carefully before placing your order.

Domestic Shipping (Within India)

Shipping Charges

  • We offer free shipping on all orders across India.
  • There are no additional delivery charges unless specified for certain remote locations.

Estimated Delivery Time

  • Orders are processed within 2-3 business days from the date of purchase.
  • The estimated delivery time is 10-14 business days from the date of purchase, subject to availability and location.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping & Delivery Process

  • Once your order is processed, you will receive a confirmation email with the tracking details.
  • Our logistics partners—Blue Dart, Delhivery, and Ecom Express—ensure safe and timely delivery of your order.
  • Please ensure that the shipping address and contact details provided at checkout are accurate and complete to avoid delays.

Important Notes

  1. Office Address Deliveries: If you are providing an office address for delivery, please include the department name, employee ID, and a direct landline number to ensure successful delivery.
  2. Delays Due to Unforeseen Circumstances: In rare cases, delivery may be delayed due to government restrictions, natural calamities, operational issues, or force majeure events. We will keep you informed in such instances.
  3. Tampered Packages: If you receive a package that appears to be opened or tampered with, please do not accept it. Instead, notify our customer support team immediately.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email or SMS.
  • You can track your order through the logistics partner’s website using the provided tracking ID.